Emms Choice always respects your privacy and values the trust you have placed with us.
To browse our website, you do not need to provide us with any personal information. Please see our Cookies Policy page which explains the cookies stored on our website and what information may be collected.
There are many ways you may share personal information with us – namely name, address, email, phone number by:
- completing a contact form online.
- subscribing to our updates.
- sending us an email.
- contacting us via social media private messaging via our social media pages.
- placing an online order from us.
We will use all information shared in an appropriate manner and in accordance with the reason it is shared to:
- send you an email in response to your query.
- send subscriber emails.
- reply to an email.
- reply via social media private messaging.
- generate an invoice and send out your order via courier.
If you contact us through our website form or social media, we will use the information you provided to respond to your query. Your personal details are not shared with any third partly unless we are required to do so by law or, when it’s necessary to enable us to process your order e.g. providing any courier with your delivery address.
If you choose to subscribe to our mailing list, we will use the information you provide to send you product updates, special offers and newsletters.
Should you wish to make a purchase, you will be required to provide basic information for us to process your order and send you updates on delivery/collection. You also have the option to create an account online – a password will be generated automatically and sent to you by email (you can change your password, if needed). Your account will allow you to see your previous orders, amend your details and review our products as a verified buyer. Emms Choice will never ask you for your password.
The accuracy of your personal details is important to us. If you change your email address, or if any of the other information we hold is inaccurate or out of date, please email us at: [email protected]
Any personal information we hold will be secured in accordance with the 2018 General Data Protection Regulation (GDPR).
You have the right of access to your personal information held by Emms Choice at any time. You also have the right to request that your personal information is permanently erased. Please email [email protected]. We will endeavor to respond to any such requests as soon as is reasonably practicable within 14 working days, in compliance with the GDPR.
If you decide you no longer wish to receive our subscriber emails, you can remove your details through the unsubscribe link on our emails. Alternatively, please email us at [email protected] . We will aim to remove your details with 24 hours although you may still receive some emails whilst your removal is in process.
We do not store any payment information and accept payments by third party payment providers PayPal and Stripe. This offers you a safe and secure checkout, every time you shop with us. You can read more about their privacy policies here: PayPal Stripe
Last updated: 10 November 2020